MyTravel's botched IT system install

Invest £15m in a brand new IT system to replace an old one that, apart from being old, "worked just fine". Do a careless execution during which you manage to loose important business data such as the profit margin. Loose £60 on each sale when you think you're making £40-50. Run that system during a whole year without caring. Post a £911m loss. Blame bad IT execution.

I wouldn't want to be in MyTravel's CIO's shoes right now. Or the CEO's neither, because taking a year to notice that the money is flushed down the toilets might be difficult to blame entirely on the IT side.

Anyone at MyTravel booking a ticket for Mumbai?

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