Has Nokia or Sony Ericsson ever bricked or refused service on an unlocked phone? Not that I’ve heard of, and if they did, they would have been quickly sued in several countries where consumer rights are more strongly protected.
Did Sony ever brick PSPs over homebrew software? Did Microsoft ever overwrite someone’s BIOS with garbage because they detected an illegitimate Windows installation?
In light of other things Apple has done lately, such as adding an encrypted hash to the iPod database to lock out non-Apple software and disabling TV-out on the iPod unless the 3rd party accessory you’re using has an Apple authentication chip, it’s evident that Apple is well on its way to become one of the most consumer hostile tech companies.
Jon Lech Johansen, Think Closed.
Interesting to see the BBC’s summary of the current iPhone update story: “Apple issues an update which damages iPhones that have been hacked by users”. I’m not sure that’s quite how Apple’s PR people would have put it, but it’s interesting to see that whoever writes those little summaries for the BBC website found it easiest to sum up the story in this way. This is being portrayed as Apple deliberately, strategically damaging the phones, rather than an update unintentionally causing problems with unlocked or modified phones.
Regardless of what the specific issue is here, and whether unmodified iPhones have also lost functionality because of some problem with the update, can’t we just strip out all this nonsense? How many people who wanted an iPhone also wanted to be locked in to AT&T or whatever the local carrier will be in each market? Anyone? Who wants to be locked in to anything? What a waste of technical effort, sweat and customer goodwill: it’s utterly pathetic.
Dan Lockton, Biting Apple.
The PR about the iPhone is turning sour by the hour. Locked platform, greedy arrogance, extracting (in lieu of adding) value from customers... We'll see if Steve Jobs continues to stick to his "Our customers have told us..." line in future iPhones announcements.
Me, I'm turning from "I want one now!" to "wait and see". And you can still call me an Apple fan.